PagePlop Web Hosting
Frequently Asked Questions (FAQs)

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At PagePlop, we feel that information allows you to make smart decisions about your web site. To that end, we have written in-depth commentary about issues that affect your web site. If you can't find an answer to your question here, feel free to contact us.

Choose a topic:

Billing

  1. How does PagePlop bill my hosting account? [read answer]
  2. How can I update my billing information? [read answer]
  3. What payment methods do you accept? [read answer]
  4. How do I cancel my account? [read answer]
  5. Does PagePlop have service contracts? [read answer]

FAQS Topic List

Colocation

  1. Does PagePlop require a rack-mount computer for colocation? [read answer]

FAQS Topic List

Domain Names

  1. What is a domain name? [read answer]
  2. Why does my company need a domain name? [read answer]
  3. Why does PagePlop use Network Solutions for domain registrations? [read answer]
  4. Should I get my second-domain name choice with a number of different first-level or country codes? [read answer]
  5. Is there any way of taking a domain name already owned or in use by another company if that domain name is perfect for my company? [read answer]
  6. How do I transfer a domain to or from PagePlop? [read answer]

FAQS Topic List

Email

  1. What is the difference between a POP and Forwarding email account? [read answer]
  2. I receive POP email set-up information, what do I do with it? [read answer]
  3. How do I add, modify and delete email accounts? [read answer]
  4. Can I leave email on the server? [read answer]
  5. I am not receiving emails that I know have been sent, why? [read answer]
  6. People sending me email are getting an error message about ORDB or OsiruSoft, what do I do? [read answer]
  7. What is SMTP Authentication and why does PagePlop use it? [read answer]
  8. What happens to emails sent from MGI forms or shopping baskets that cannot be delivered? [read answer]
  9. How do I get rid of SPAM email? [read answer]

FAQS Topic List

FTP

  1. What is FTP? [read answer]
  2. What is the best FTP software? [read answer]
  3. How do I change my FTP password? [read answer]

FAQS Topic List

Macintosh

  1. Why does PagePlop use Macintoshes? [read answer]
  2. I don't use a Macintosh can I still host with PagePlop? [read answer]

FAQS Topic List

Modular Gateway Interface (MGI)

  1. What happens to emails sent from MGI forms or shopping baskets that cannot be delivered? [read answer]
  2. Why can't I use a custom CGI or Perl script at PagePlop? [read answer]
  3. Do I have to purchase or download MGI to use it? [read answer]
  4. Will MGI work with Excel, FileMaker Pro, Access or another database? [read answer]
  5. What if I move my web site, isn't MGI proprietary? [read answer]
  6. Why are my MGI tags not working or displaying? [read answer]

FAQS Topic List

Troubleshooting

  1. I am not receiving emails that I know have been sent, why? [read answer]
  2. People sending me email are getting an error message about ORDB or OsiruSoft, what do I do? [read answer]
  3. I cannot view my web site, what do I do? [read answer]
  4. I changed my web pages, why am I still seeing the old pages? [read answer]

FAQS Topic List

Web Site

  1. I cannot view my web site, what do I do? [read answer]
  2. What do I name my home page? [read answer]
  3. I changed my web pages, why am I still seeing the old pages? [read answer]

FAQS Topic List

 


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