At PagePlop, we feel that information allows you to make smart
decisions about your web site. To that end, we have written in-depth
commentary about issues that affect your web site. If you can't
find an answer to your question here, feel free to contact
us.
Choose a topic:
Billing
- How does PagePlop bill my hosting account? [read answer]
- How can I update my billing information? [read answer]
- What payment methods do you accept? [read answer]
- How do I cancel my account? [read answer]
- Does PagePlop have service contracts? [read answer]
FAQS Topic List
Colocation
- Does PagePlop require a rack-mount computer for colocation? [read answer]
FAQS Topic List
Domain Names
- What is a domain name? [read answer]
- Why does my company need a domain name? [read answer]
- Why does PagePlop use Network Solutions for domain registrations? [read answer]
- Should I get my second-domain name choice with a number of different first-level or country codes? [read answer]
- Is there any way of taking a domain name already owned or in use by another company if that domain name is perfect for my company? [read answer]
- How do I transfer a domain to or from PagePlop? [read answer]
FAQS Topic List
Email
- What is the difference between a POP and Forwarding email account? [read answer]
- I receive POP email set-up information, what do I do with it? [read answer]
- How do I add, modify and delete email accounts? [read answer]
- Can I leave email on the server? [read answer]
- I am not receiving emails that I know have been sent, why? [read answer]
- People sending me email are getting an error message about ORDB or OsiruSoft, what do I do? [read answer]
- What is SMTP Authentication and why does PagePlop use it? [read answer]
- What happens to emails sent from MGI forms or shopping baskets that cannot be delivered? [read answer]
- How do I get rid of SPAM email? [read answer]
FAQS Topic List
FTP
- What is FTP? [read answer]
- What is the best FTP software? [read answer]
- How do I change my FTP password? [read answer]
FAQS Topic List
Macintosh
- Why does PagePlop use Macintoshes? [read answer]
- I don't use a Macintosh can I still host with PagePlop? [read answer]
FAQS Topic List
Modular Gateway Interface (MGI)
- What happens to emails sent from MGI forms or shopping baskets that cannot be delivered? [read answer]
- Why can't I use a custom CGI or Perl script at PagePlop? [read answer]
- Do I have to purchase or download MGI to use it? [read answer]
- Will MGI work with Excel, FileMaker Pro, Access or another database? [read answer]
- What if I move my web site, isn't MGI proprietary? [read answer]
- Why are my MGI tags not working or displaying? [read answer]
FAQS Topic List
Troubleshooting
- I am not receiving emails that I know have been sent, why? [read answer]
- People sending me email are getting an error message about ORDB or OsiruSoft, what do I do? [read answer]
- I cannot view my web site, what do I do? [read answer]
- I changed my web pages, why am I still seeing the old pages? [read answer]
FAQS Topic List
Web Site
- I cannot view my web site, what do I do? [read answer]
- What do I name my home page? [read answer]
- I changed my web pages, why am I still seeing the old pages? [read answer]
FAQS Topic List
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